Mobile Protection Toolbox

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Detection Skills


  • Criminals can create very sophisticated scams, and work very hard to go undetected.
  • Some spam or phishing messages are so well done that they can sometimes be very difficult to recognize.
  • Many malware programs are designed so that the programs they contain and their attacks on your device are difficult for security systems to recognize.


  • Pay attention to your messages – by email, text message and even on social networking sites. They all offer a way for criminals to get to you and your device.
  • Learn to recognize warning signs. Check out Worried it's Spam – 5 Things to Look For for tips on how to recognize spam messages.
  • If you think a message is fraudulent, delete it immediately. Fraudulent messages can also be reported to the Spam Reporting Centre.
  • Pause before you click – always take a few minutes to make sure you know what you are opening or clicking on. If you are unsure, just leave it. If it is a message, delete it or contact the Spam Reporting Centre to file a complaint.
  • Check your mobile cell phone bill for out-of-the-ordinary charges. This could be a sign that your device has been infected and is automatically sending spam messages on its own.
  • Keep your security software up-to-date. Most provide software fixes or patches and promote periodic scanning of your device to identify malware. Completing these tasks helps your security software stay current and able to detect new malware, phishing schemes, and attacks as they are introduced.